Privacy Policy

Your privacy is important to us. This policy explains how MFanya collects, uses, and protects your personal information.

Last updated: ...

Quick Overview

What We Collect

Contact information (name, email)

Payment information (processed securely)

Usage data and preferences

Communication records

How We Use It

Deliver trading strategies and support

Process payments and transactions

Improve our services

Send important updates

1. Information We Collect

Personal Information
When you use MFanya's services, we may collect:

Contact Details: Name, email address, and billing information

Account Information: Username, preferences, and service selections

Communication Records: Support tickets, consultation notes, and correspondence

Payment Information: Billing details and transaction records (payment data is processed by secure third-party providers)

Technical Information

Usage Data: How you interact with our website and services

Device Information: Browser type, operating system, and IP address

Cookies: Small files stored on your device to improve your experience

Trading-Related Information

Strategy Preferences: Your selected trading strategies and configurations

Performance Data: Anonymized data about strategy performance (no personal trading data)

Educational Progress: If you participate in our learning programs

2. How We Use Your Information

Service Delivery

Deploy and configure your selected trading strategies

Provide technical support and customer service

Share important information about your strategies

Deliver educational content and consultation services

Communication

Send service-related notifications and updates

Respond to your inquiries and support requests

Share important information about your strategies

Send marketing communications (with your consent)

Improvement and Analytics

Analyze usage patterns to improve our services

Develop new features and strategies

Ensure security and prevent fraud

Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information with:

Service Providers: Payment processors (Stripe), email services, and hosting providers

Legal Requirements: When required by law, court order, or government request

Business Transfers: In case of merger, acquisition, or sale of assets

Protection: To protect our rights, property, or safety, or that of our users

Important Note on Trading Data
MFanya does not access, store, or share your personal trading account data or exchange API keys. Our strategies are deployed independently, and we only receive anonymized performance metrics for improvement purposes.

4. Data Security

We do not sell, trade, or rent your personal information to third parties.
We may share information with:

We implement industry-standard security measures to protect your information:

Encryption: All data transmission is encrypted using SSL/TLS

Secure Storage: Personal data is stored on secure, encrypted servers

Access Controls: Limited access to personal information on a need-to-know basis

Regular Audits: Periodic security assessments and updates

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protection measures.

Business Transfers: In case of merger, acquisition, or sale of assets

Protection: To protect our rights, property, or safety, or that of our users

5. Your Rights and Choices

You have the following rights regarding your personal information:
Access and Control

Request access to your personal data

Update or correct your information

Delete your account and data

Export your data

Communication Preferences

Opt out of marketing emails

Choose notification preferences

Unsubscribe from newsletters

To exercise any of these rights, please contact us at privacy@mfanya.com. We will respond to your request within 30 days.

Trading-Related Information

7. Third-Party Services

We work with trusted third-party services to provide our platform:

Stripe: Payment processing (subject to Stripe's privacy policy)

Email Services: For sending notifications and communications

Analytics: To understand website usage and improve our services

Hosting Providers: For secure data storage and website hosting

These services have their own privacy policies, and we encourage you to review them.

8. Data Retention

We retain your information for as long as necessary to:

Provide our services and support

Comply with legal obligations

Resolve disputes and enforce agreements

Improve our services

When you request account deletion, we will remove your personal information within 30 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

Adequacy decisions by relevant authorities

Standard contractual clauses

Certification schemes

Binding corporate rules

10. Children’s Privacy

MFanya‘s services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes, we will:

Update the "Last updated" date at the top of this policy

Notify you via email for significant changes

Post a notice on our website

Provide additional notice as required by law

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@mfanya.com Support support@mfanya.com

Response Time: We aim to respond within 48 hours